Organizational Communication Services

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Most leaders send a message and assume it landed. The Message Autopsy serves as a comprehensive communication diagnostic, providing you with a structured analysis of one real organizational message — what it likely produced, where meaning shifted, and what to do differently. In 90 minutes, we perform a meaning gap diagnostic by analyzing a real announcement, memo, or communication live with your leadership team using the Meaning Gap Model. You walk away with three to five concrete recommendations and a written summary within 48 hours. Starting at $1,800.

Your organization's communication is generating results, and our communication diagnostic reveals what those results are. We conduct a meaning gap diagnostic by selecting five to six actual messages from the past three to six months, documenting the intended leadership messages, and gathering anonymous employee interpretations for comparison. The outcome is a Meaning Gap Scorecard, a findings report, a leadership debrief, and a practical roadmap for redesigning the communication systems that may be undermining your trust, alignment, and execution. This comprehensive message autopsy starts at $10,000 and takes approximately 4 to 6 weeks.

Five questions. Instant results. This quick communication diagnostic helps you assess whether your organization may be at risk for meaning misalignment — and outlines what to do next. It serves as an effective starting point before a discovery call or a more in-depth meaning gap diagnostic or message autopsy.

A contained version of the flagship communication diagnostic. We analyze two to three messages or a single organizational event — such as a restructuring announcement, a town hall, or a values launch — and produce a focused findings summary with recommendations. This meaning gap diagnostic is faster and smaller in scope, designed for teams seeking a concrete starting point without committing to a full engagement. Starting at $3,500 — 2 to 3 weeks for completion. Additionally, we offer a message autopsy to dive deeper into specific communications.

A broader assessment of how communication functions across your organization as a system, including a comprehensive communication diagnostic. We examine the communication climate, decision flow, meeting culture, stakeholder dynamics, and the structural conditions that shape interpretation and voice across departments, leadership levels, and roles. This process also involves a meaning gap diagnostic, which identifies areas where messages may not resonate as intended. Our methodology includes surveys, interviews, listening sessions, artifact review, and a message autopsy to dissect communication effectiveness. You will receive a comprehensive findings report with tailored communication architecture recommendations. Starting at $18,000 — 6 to 10 weeks.

A facilitated development engagement that builds the communication behaviors, team norms, feedback loops, and trust practices your leadership team needs to sustain alignment. This process includes a communication diagnostic, a meaning gap diagnostic, and a message autopsy to ensure effective communication strategies. It combines team assessment, facilitated sessions, communication norms documentation, meeting redesign, psychological safety practices, and a leadership communication playbook. Embedded practice occurs between sessions — this is not a one-time workshop. Starting at $15,000 — 2 to 6 months.