Communication Diagnostics for Organizations

For: Leaders who have one specific message, announcement, or decision they suspect didn't land the way it was intended — and want to know why before the next one goes out.

We take a single high-stakes organizational message — a restructuring announcement, a values rollout, a policy change — and compare what leadership intended it to mean against how it was actually understood, interpreted, and acted on across the organization. This is a contained, fast-turnaround engagement, not the full diagnostic.

Timeline: Two to three weeks. 

Includes: Leadership intent brief, anonymous interpretation survey, findings summary, and a short leadership debrief. 

For: Executive Directors, CHROs, and Chiefs of Staff who know something isn't landing across the organization — but can't yet see where, or why leadership keeps assuming alignment that doesn't exist.

This is the core diagnostic: a structured, four-to-six-week engagement that tests how leadership intent moves through your organization and where it changes along the way. We measure it across seven dimensions — message clarity, trust influence, interpretive alignment, psychological safety, implication perception, feedback loop strength, and action readiness — using a Leadership Intent Brief alongside an anonymous employee Meaning Mapping Survey.

Timeline: Four to six weeks. 

Includes: Kickoff, message selection, leadership intent briefs, anonymous employee survey, optional interviews, full analysis, Meaning Gap Scorecard, leadership debrief, and a recommendations roadmap. Best for: Organizations where communication is affecting trust, morale, change management, or execution at the organizational level — not a single team's dynamics.